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Here’s what Samsung Support has been telling the complainants: However, Samsung doesn’t seem interested as the matter involves third party apps. However if you root the phone Boldbeast Recorder has more options to fix the problem.Īs for whose fault it is, the app developers are quite clear the issue needs to be resolved at Samsung’s end. At this moment there is no good solution in the whole world. In some countries the call recording feature of phones having Exynos 9810 inside is disabled by Samsung, you can only record your own voice, the caller’s voice is very weak or mute in recordings, no matter what recorder you are using in the market. On the other hand, one of the Administrators on the BoldBeast forum says that call recording isn’t working as intended in some countries, for it has been disabled by Samsung itself. This shows that it might be hardware problem” and “Currently there is no call recording app works on s9” Note: ACR’s Repo Owner also said “All call recording apps have the same issue. This issue affects all call recording apps and is intermittent in the sense of it is random in its nature and does not happen all the time. We are not yet sure if this is by design or just a bug.
#Audio recorder on galaxy s9 android#
So far it looks like some change in Samsung Android 8 is actually blocking call recording. Interestingly, two of the most popular call recording apps – ACR and Call Recorder (by Boldbeast) – have separate threads going on their forums addressing the matter.ĪCR clearly states that Samsung’s implementation of Android Oreo is blocking call recording on Exynos models. What teams behind third-party apps have to say In fact, many users tried different third-party call recording applications, only to conclude that this is not an app-specific problem. Those affected note that the aforementioned behaviour occurs irrespective of whether it’s an incoming/outgoing call. Going by the reports, those with S9/S9+ Exynos models complain that while recording calls, their phone only records their voice, not that of the person on the other end of the call. Users of Galaxy S9 and S9+ phones have been heading to different help forums ( 1, 2, 3, 4, 5, 6, 7, 8) to bring the matter to light. Here’s what we dug out – teams behind at least a couple of third-party applications have confirmed that call recording isn’t possible at all on these devices, and Samsung’s to blame. Trying to record calls through your newly bought Galaxy S9/S9+ unit, and failing? Well, don’t bother downloading different third-party apps to test why ain’t your phone recording calls.
#Audio recorder on galaxy s9 update#
Update (April 1): Samsung has issued an official statement on the matter, confirming that Galaxy S9/S9+ don’t allow call recording in most markets. Samsung hit with lawsuit over Galaxy S9 call issues.
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“They will study to implement the recording of calls in the countries where they are allowed, but they can not tell me the date for it”ĭetails of the lawsuit filed against Samsung.
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Here’s a translated version of what the user shared: One of the Galaxy S9 user recently heard from Samsung that they may implement call recording, at least for the countries where it’s not restricted. It’s now possible to record calls on Samsung Galaxy S9/S9+.